Support & Help

We're here to help! Check our service status, submit an issue, or find answers to common questions below.

Service Status

Website
Operational
Email System
Operational
Waitlist Registration
Operational
iOS App (Coming Soon)
In Development

Submit an Issue

Frequently Asked Questions

When will BiteMap be available?
BiteMap is launching soon on iOS! Join our waitlist to be notified when we launch and get early access to the app.
Will BiteMap be available on Android?
We're launching on iOS first, but Android support is on our roadmap. Sign up for our waitlist to stay updated on Android availability.
How is BiteMap different from Yelp or Google Reviews?
BiteMap focuses on authentic video reviews from real food lovers, not text-based reviews that can be easily faked. We combine the engaging format of TikTok with the utility of restaurant discovery apps. Learn more in our blog post.
Is BiteMap free to use?
Yes! BiteMap is free to download and use. You can discover restaurants, watch reviews, and save your favorite spots at no cost.
Can I create content for BiteMap?
Absolutely! We're building BiteMap to be a platform for food creators. If you're a food influencer or just love sharing your dining experiences, you'll be able to upload video reviews and build your audience on BiteMap.
Which cities does BiteMap support?
We're launching initially in Toronto with plans to expand to major cities across North America. If you'd like BiteMap in your city, let us know via the contact form above.
How do I delete my account?
You can delete your account at any time from the app settings. If you need assistance, contact us at support@bitemap.fun and we'll help you right away.
How does BiteMap protect my privacy?
We take privacy seriously. We only collect data necessary to provide our service and never sell your information to third parties. Read our full Privacy Policy for details.
I'm a restaurant owner. How can I get featured on BiteMap?
BiteMap features restaurants based on authentic user reviews. The best way to get featured is to provide a great dining experience that food lovers will want to share! For partnership inquiries, reach out via the contact form above.
Can I order food through BiteMap?
BiteMap integrates with popular delivery platforms like Uber Eats, DoorDash, and SkipTheDishes, making it easy to order from restaurants you discover in the app.